Our customers tell us that it’s the service we provide they value most from us. This reflects our customer core value of “always be our customers’ FIRST CHOICE”. This value drives all the work we do, and we regularly speak to our customers to find out how we can work together to make things even better.
With our warehousing, vehicle fleet, integrated teams and software driven processing, we have managed to create an end-to-end supply chain capable of handling a high-capacity throughput of products on a daily basis, all built around our Customers’ daily service needs.
Our Customer Service and Operations teams work closely in our distribution facilities meaning we respond quickly to orders and are able to provide efficient deliveries throughout most of the UK to our customers and end users alike.
Our customers tell us how much they value our Account Managers, who work one-to-one as a business partner, and our Customer Service team, who are always available on the end of a phone or email: approachable, friendly and able to help with whatever questions or problems our partners may have.