Our aim is always to be our customers’ first choice. Our internal core values are aligned to this vision ensuring that our people work together to give a first class service experience. Equally, externally working better together with our all our partners to achieve shared goals.
With a dedicated fleet servicing large volumes daily throughout the UK, our logistics capabilities ensure we can deliver to the right place at the right time, every time. We continue to invest in our infrastructure to offer a frequent and reliable service to you, all whilst making sure we reduce our impact on the environment.
Service driven
Our customers tell us that it’s the service we provide they value most from us. This reflects our customer core value of “always be our customers’ FIRST CHOICE”. This value drives all the work we do, and we regularly speak to our customers to find out how we can work together to make things even better.
Customer-centric
With our warehousing, vehicle fleet, integrated teams and software driven processing, we have managed to create an end-to-end supply chain capable of handling a high-capacity throughput of products on a daily basis, all built around our Customers’ daily service needs.
Working together
Our Customer Service and Operations teams work closely in our distribution facilities meaning we respond quickly to orders and are able to provide efficient deliveries throughout most of the UK to our customers and end users alike.
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Our customers rate our site 4.5 out of 5
Average Customer Rating
Partner with us
Our customers tell us how much they value our Account Managers, who work one-to-one as a business partner, and our Customer Service team, who are always available on the end of a phone or email: approachable, friendly and able to help with whatever questions or problems our partners may have.